We process the following categories of your Personal Data:
- Occupation/occupational title
- Commercial register number
- Contact person
- Company address as well as other customer addresses
- Contact information (Phone number, facsimile number, e-mail address, etc.)
- Bank details
- Order information
- Customer service inquiries
- Electronic and classical communication
- E-mail exchanges
The data provided by you remains necessary for contract performance or the completion of pre-contractual measures. Without this data we will not be able to complete and process our joint contract.
We save your data for the duration of our business relations and after their end in accordance with the legal storage limitations or until fulfillment of the purposes or fulfillment of the request to erasure.
We employ a Processor (based on ERP-systems) for our data processing activities.
We share your data with the following recipients or recipient categories: Companies within the Arakawa Chemical group. Your data is partly processed in Japan which means outside of the EU or the EEA. The appropriate level of protection is guaranteed in accordance with Art. 46 GDPR.
Please address any inquiries to the following contact:
Arakawa Europe GmbH
Düsseldorfer Straße 13
Telefon: +49 6196 5038321
Instruction on the right to appeal
In general, you possess the right to information, correction, deletion, restriction, data transfer and objection. Please contact us to invoke any of these rights. If you believe, that the data processing infringes on the data protection legislation or your right to data protection has been otherwise violated, you may file a complaint with the supervising authority. The responsible authority in the state of Hessen, is the State Appointee for Data Protection for the state of Hessen.
Der Hessische Datenschutzbeauftragte
Postfach 3163, 65021 Wiesbaden
Gustav-Stresemann-Ring 1, 2. Obergeschoss, 65189 Wiesbaden
Telefon: 0611 1408-0
Fax: 0611 1408-611
Arakawa Europe GmbH